Privacy Policy

Who we are

Diaspora Drip Drop (“we”, “us”, “our”) sells apparel and wearable art products through our website and approved sales channels.

Contact: support@diasporadripdrop.com

What we collect

We only collect what we need to run the store and fulfil orders. This can include:

• Identity & contact details: name, email, phone number, billing/shipping address

• Order details: items purchased, order value, delivery preferences

• Payment details: payments are processed securely by our payment providers — we do not store full card details

• Account details (if you create one): login details, order history

• Website usage data: device info, browser type, pages viewed, approximate location (via IP), cookies/analytics events

How we use your information

We use your information to:

• Process orders, payments, delivery and returns

• Send order updates (confirmation, dispatch, delivery notifications)

• Provide customer support

• Prevent fraud, protect our website and comply with legal obligations

• Improve our products, website performance and user experience

• Send marketing emails only if you opt in (you can unsubscribe anytime)

Lawful bases (UK/EU-style)

Where relevant, we process personal data because:

• It’s needed to perform a contract (deliver your order)

• It’s needed for our legitimate interests (security, improving our service)

• You gave consent (e.g., marketing emails, certain cookies)

• It’s needed for legal compliance (tax, accounting, fraud prevention)

Who we share information with

We only share data with trusted partners needed to run the store, such as:

• Payment providers

• Shipping/courier services

• Ecommerce/website hosting providers

• Email and customer support tools

• Analytics tools (only where enabled)

They are only allowed to process data for the services they provide to us.

We use print-on-demand fulfilment partners (such as Printful) to produce and ship orders. These partners only receive the information necessary to fulfil your purchase.

International transfers

If any service provider is outside the UK, we take steps to protect your data (for example, using contractual safeguards).

How long we keep data

We keep personal information only as long as needed:

• For orders, returns, and customer support

• For legal/tax/accounting requirements
  Then we delete or anonymise it where appropriate.

Your rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Delete your data (where applicable)

• Object to or restrict processing

• Withdraw consent (e.g., marketing)

• Request data portability

To make a request: support@diasporadripdrop.com

Security

We use reasonable safeguards to protect your information. No method of transmission is 100% secure, but we work to keep your data safe.

Last updated: January 2026